Privacy Policy

Last updated 08 July 2026

We will never sell your data.

We collect and process information such as name, email address, shipping details, order history, payment data, cookie data, analytics data, and email signup information. We may also retain customer support communications and related records. This is strictly for opt-in marketing and email subscribers to stay connected with hushsound.com news, events and more.

We use personal information to process orders, deliver products and services, send confirmations, manage support, prevent fraud, run marketing, and comply with legal obligations. We may process personal data through hushsound.com, Bandcamp, Shopify, and other service providers or sales channels we use to operate our business.

Each third-party platform may also collect and process data under its own privacy policy and terms. When you interact with us through a third-party platform, your information may be subject to both our policies and the platform’s policies.

We use cookies and similar technologies for essential site functions, analytics, and marketing. Where required by law, non-essential cookies will only be used with consent, and users should be able to withdraw consent as easily as they give it.

We may share data with Shopify, payment processors, carriers, email service providers, analytics providers, and other vendors needed to operate the business. We do not intend to use or share data beyond what is necessary for those purposes, except where required by law or with consent.

Users may request access, correction, deletion, or other rights where applicable. Marketing emails will include an unsubscribe option, and privacy-related opt-out mechanisms will be provided where required by law. We support the personal privacy rights of our customers.

GDPR Compliance Statement

We are committed to protecting the privacy and security of personal data. Although our business is based in the United States, we respect the rights of individuals in the European Economic Area and the United Kingdom and aim to handle personal data in accordance with applicable data protection laws, including the GDPR where it applies.

We collect and use personal information only when we have a lawful basis to do so, such as providing requested services, fulfilling a contract, complying with legal obligations, protecting vital interests, pursuing legitimate business interests, or where you have given consent.

We limit data collection to what is necessary, and we take appropriate technical and organizational measures to safeguard personal data against unauthorized access, disclosure, alteration, or loss.

Individuals may have rights under GDPR, including the right to access, correct, delete, restrict, or object to certain processing of their personal data, and the right to data portability in some circumstances. If you wish to exercise any of these rights, or if you have questions about how we handle your data, please contact us at merch@hushsound.com. We will respond to valid requests in accordance with applicable legal requirements.

We may use third-party service providers to support our website and business operations, such as bandcamp.com, Shopify, and other reputable international hubs, and where required we seek appropriate contractual protections and safeguards for international data transfers. We also use cookies and similar technologies only as permitted by applicable law and, where necessary, with consent.

This statement is provided for general informational purposes and should be reviewed and customized to reflect your actual data practices, cookies, vendors, and legal obligations. GDPR applies to U.S.-based websites that offer goods or services to people in the EU or monitor their behavior, and privacy notices should clearly explain what data is collected, how it is used, and how users can exercise their rights. Any concerns, please contact us at merch@hushsound.com

Cookie Policy

We use necessary cookies for site operation and checkout, plus analytics and marketing cookies where permitted. Non-essential cookies should be managed through a consent banner or settings tool. You are free to opt-out or in at any time.

Users can accept, reject, or change cookie preferences where the law requires it. Browser settings may also be used to limit cookies, though some site functions may not work properly if cookies are disabled.

Governing Law

These Terms and policies are governed by the laws of the State of Minnesota, USA, without regard to conflict-of-law rules, except where mandatory consumer protection law requires otherwise. Any dispute venue should be in USA unless a different forum is required by applicable law.